Frequently Asked Questions

How often should I get my machine serviced?

As a very rough guide for machines that are used regularly, I would suggest annually for computerised machines, and once every 2 years (or more often) for mechanical machines. If you use your machine once a week, and get it serviced once a year, that works out at only £1.25 per use of the machine.

 

Why should I get my machine serviced regularly?

• Prevent the machine suddenly breaking down from lack of oil or build up of debris

• Catch repairs while they are still minor, and receive advice on how to prevent them worsening

• Save money. The long term financial benefits of having your machine serviced include not needing to pay for big repairs and increasing the machine’s life expectancy.

• More sewing enjoyment. Receiving advice about how to use your machine and troubleshoot effectively means you can spend more time sewing, and less time getting frustrated

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Should I just buy a new machine instead of getting it serviced/repaired?

Occasionally the cost of servicing and/or repairing your machine can start to creep up towards the price of buying a new machine, especially with the more basic machines. However there are a few factors to consider, such as:

• A new machine means learning to thread and operate it from scratch, which can sometimes be very different from your current machine. 

• If your machine is needing repairs due to lack of maintenance over the years, then after having it thoroughly serviced and repaired once will mean the bill won’t be as big next time, as long as it is maintained well going forwards. 

• The majority of machines need repairs due to user-incurred damage. When you bring your machine in for repair, I’ll be able to tell you in detail why that has happened, and how to prevent it happening in future which will save you money and frustration in the long term. 

 

Sometimes after assessing your machine, there are reasons why I agree it would be better to get a new machine. In such cases I will provide advice on recommended machines and how to prevent any repairs in future, if appropriate.

 

Can I use WD40 etc. on my machine?

Sadly, no. WD40 is an excellent product for what it is designed for, however that does not include lubricating sewing machines. Using WD40, 3-in-1 oil, vegetable oil and so on can cause more harm than good and can even write off your machine. Sewing machine oil is inexpensive and widely available at haberdashery shops, and any major brand is fine to buy. Also, old oil gets sticky, so be sure to use recently bought oil, not one that has been in the cupboard for many years :)